Persia Travel is committed to making our website and travel services accessible to as many people as possible, including customers with disabilities, temporary impairments and different accessibility needs.
Accessibility is an ongoing process. We continue to review and improve our website, booking experience and customer support services.
We aim to provide an inclusive experience for customers who may have:
Where practical, we work to reduce accessibility barriers and provide alternative assistance when required.
Persia Travel aims to follow recognised accessibility principles and improve compatibility with commonly used assistive technologies.
Our accessibility efforts include:
Our website is intended to work with commonly used accessibility tools and browser features, including:
The effectiveness of these tools may vary depending on the device, browser, operating system and third party services being used.
If an accessibility issue prevents you from completing a booking online, contact Persia Travel for assistance.
Our team may assist with:
Where available, Persia Travel can help communicate accessibility requirements to airlines, accommodation providers, tour operators and other travel suppliers.
Requests may include:
Special assistance requests are subject to availability and confirmation by the relevant travel supplier.
Persia Travel cannot guarantee that a particular airline, hotel or other supplier will be able to provide every requested accessibility feature.
Airlines may require advance notice for certain accessibility or medical assistance services.
If you require wheelchair assistance, mobility support, medical equipment approval or another special service, contact Persia Travel as early as possible after making your booking.
Some requests may require additional information or documentation from the traveller.
If you require specific accessibility features at your accommodation, inform us before confirming your booking where possible.
Requested features may include:
Accessibility features vary between properties and should be confirmed by the accommodation provider.
Depending on your device and browser, you may be able to improve accessibility by:
Some parts of the Persia Travel website may use technology, content or booking functionality provided by third parties.
This may include:
Persia Travel may not have complete control over the accessibility of independently operated third party systems.
Where practical, we will provide reasonable assistance if a third party feature creates difficulty in completing a booking or accessing travel information.
If you experience an accessibility problem while using our website, please contact us and provide as much information as possible.
Helpful information may include:
This information helps us identify and address accessibility issues more effectively.
If you are unable to use part of our website because of an accessibility issue, you can contact our support team by phone or email.
We will provide reasonable assistance with your travel enquiry or booking using an available alternative method.
Persia Travel continues to review and improve accessibility across our website and customer service processes.
Our objective is to make core activities such as searching, comparing, booking and managing travel services easier to use for all customers.
Persia Travel
25A Tunstall Square
Doncaster East VIC 3109
Phone: 1300 105 090
Email: info@persiatravel.com.au
