Persia Travel respects your privacy and is committed to protecting the personal information you provide when using our website, booking services and customer support services.
This Privacy Policy explains how Persia Travel collects, uses, stores and discloses personal information when you interact with us.
We may collect personal information when you search for travel services, create an account, make a booking, contact us or otherwise use our services.
Depending on the services you use, this information may include:
We only collect information that is reasonably necessary to provide our services or conduct our business activities.
If you make a booking on behalf of another person, you may provide us with personal information about that traveller.
You are responsible for ensuring that you are authorised to provide this information and that the traveller is aware that their information may be processed in accordance with this Privacy Policy.
When you make a payment, information required to process the transaction may be provided to our payment processors, financial institutions or other payment service providers.
Persia Travel takes reasonable measures to protect payment information and uses secure technologies for online transactions.
We do not intentionally retain complete payment card details where those details are processed directly by an authorised payment provider.
When you access our website, certain technical information may be collected automatically.
This may include:
This information may be used for website operation, security, analytics, troubleshooting and service improvement.
Persia Travel may use cookies and similar technologies to maintain website functionality, remember preferences, manage login sessions, support bookings and understand how customers use our website.
Further information about our use of cookies is available in our Cookies Policy.
We may use your personal information to:
To arrange and fulfil a booking, we may need to disclose relevant personal information to third parties involved in providing your travel services.
These may include airlines, accommodation providers, tour operators, transportation providers, travel wholesalers, reservation systems, payment processors and other travel service providers.
We disclose information where reasonably necessary to process or manage the requested travel service.
Travel is inherently international. When arranging international travel, your personal information may need to be disclosed to organisations located outside Australia.
For example, information may be provided to an overseas airline, hotel, tour operator, reservation provider or other supplier involved in your itinerary.
The privacy and data protection laws applying in another country may differ from those applying in Australia.
Where permitted by law, we may use your contact information to communicate relevant offers, travel information, promotions or updates.
You can unsubscribe from marketing communications using the unsubscribe facility provided in the communication or by contacting Persia Travel.
Service communications relating to an existing booking may still be sent where necessary.
Persia Travel uses reasonable administrative, technical and organisational measures designed to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.
Our website uses encrypted SSL connections to help protect information transmitted between your browser and our systems.
No internet based service can guarantee absolute security, but we take reasonable measures appropriate to the information we handle.
We may retain personal information for as long as reasonably necessary to provide our services, manage bookings, maintain business and financial records, resolve disputes and comply with legal or regulatory requirements.
Information that is no longer reasonably required may be securely deleted or deidentified where appropriate.
You may contact Persia Travel to request access to personal information we hold about you or to request correction of information that is inaccurate or out of date.
We may need to verify your identity before providing access to or modifying personal information.
Certain exceptions may apply where permitted by law.
If you have a concern about how Persia Travel has handled your personal information, you may contact us using the details below.
We will review your complaint and respond in accordance with our applicable obligations.
Our website may contain links to websites or services operated by third parties.
Persia Travel is not responsible for the privacy practices of independent third party websites. You should review the applicable privacy policies when using those services.
Persia Travel may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or applicable requirements.
The current version will be published on our website with its applicable revision date.
Persia Travel
25A Tunstall Square
Doncaster East VIC 3109
Phone: 1300 105 090
Email: info@persiatravel.com.au
